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The adoption of text-based Generative AI (GenAI), especially Large Language Models (LLMs), offers promising opportunities for improving documentation, coordination, compliance, and decision-making in construction Operations and Supply Chain Management (OSCM). Yet multiple constraints limit effective deployment in the Indian construction context. This…

Bradley D. Shy, MD, Department of Emergency Medicine, University of Colorado– School of Medicine, 777 Bannock St, Denver, CO 80204, USA. Email: brad.shy@gmail.com Objectives: This study aimed to assess the current utilization of artificial in-telligence (AI) tools among emergency physicians, their attitudes toward AI in clinical practice, and how a…

The growing demand for digital transformation in higher education has highlighted the limitations of conventional bureaucratic systems. This study aims to develop and evaluate a structural model for implementing generative AI chatbots in campus administration, focusing on their ability to deliver sustainable service innovation. Integrating behavioral…

In an increasingly advanced digital era, micro, small, and medium enterprises (MSMEs) face new challenges and opportunities in enhancing their sales performance. The use of innovative technologies, such as ChatGPT and Customer Relationship Management (CRM), is key to improving operational efficiency and strengthening MSME competitiveness. This study aims…

Automated decision-making systems are increasingly used by public agencies to govern access to welfare. Accountability in these settings is not achieved through access to model internals, but by the explanations provided to applicants i.e. documents that function as legal justifications and sites of contestation. Little work has been done to examine…

With the rapid development of Generative AI technology, businesses need their marketers to adopt it to assist in completing their job tasks. However, marketers are not entirely optimistic and may feel anxious and concerned about it. This research explores how AI anxiety affects marketers' AI-generated content intention. Based on social cognitive theory…

The rapid advancement of artificial intelligence (AI) has revolutionized project portfolio management (PPM), as it has in many other areas, by introducing data-driven methods that improve decision-making, risk assessment, and strategic alignment. Unlike traditional project management, which emphasizes individual project execution, PPM requires balancing…

This study examines how generative artificial intelligence (GAI) and open-innovation orientation (OIO) influence sustainability and innovation performance in Thai microtourism small and medium-sized enterprises (SMEs), mediated by human–AI collaboration quality (HAIC), digital supply chain innovation, and dynamic capabilities for sustainable tourism…

Pursuing sustainable development goals requires enterprises to enhance their environmental, social, and governance (ESG) capabilities. In logistics and supply chain management, where small and medium enterprises dominate, integrating ESG practices is challenging and often favors larger companies with established frameworks. This study introduces an ESG…

Abstract The launch of ChatGPT in late 2022 led to major controversies about the governance of generative artificial intelligence (AI). This article examines the first international governance and policy initiatives dedicated specifically to generative AI: the G7 Hiroshima process, the Organisation for Economic Cooperation and Development reports, and…

How do product teams evaluate LLM-powered products? As or- ganizations integrate large language models (LLMs) into digital products, their unpredictable nature makes traditional evaluation approaches inadequate, yet little is known about how practitioners navigate this challenge. Through interviews with nineteen practi- tioners across diverse sectors, we…

Machine learning-based artificial intelligence (AI) chatbots are increasingly used to promote health and encourage individuals to adopt healthier behaviors. Chatbots driven by generative AI (genAI) simulate human interactions through text or voice to generate personalized content with guidance on topics such as smoking cessation, nutrition, managing…

The construction industry has experienced slow productivity growth over the past decade, and generative artificial intelligence (AI) has emerged as a potential solution. However, there is limited understanding of its adoption challenges, particularly from a decision-oriented prioritisation perspective to support effective implementation. This study aims…

The rapid digital transformation of the retail industry has generated increasing demand for intelligent business intelligence systems that can translate natural language managerial inquiries into actionable analytical and predictive decisions. However, existing enterprise analytics solutions either rely on rigid dashboard-based querying or isolated AI…

Purpose Generative artificial intelligence (GenAI) technologies are increasingly being used by both individuals and organizations. However, there is still a lack of in-depth understanding of whether communication professionals are ready to navigate and utilize this disruptive innovation. This study aims to explore how communication professionals perceive…

: As large language models (LLMs) become increasingly integrated into enterprise decision-making processes, structural pressures such as version drift, cross-source evidence integration, and regulatory accountability have shifted the primary challenge from isolated generative performance to system-level consistency, traceability, and governability. This…

Individual resistance to adopting generative artificial intelligence (GenAI) jeopardises its successful implementation in organisations. Across two studies, this paper aims to explain why some individuals embrace GenAI while others oppose it, and investigates whether a growth mindset can facilitate its adoption in organisations. In Study 1, we surveyed…

The meteoric rise of generative artificial intelligence (GenAI) has transformed marketing practices and business models for conducting businesses within the digital economy. GenAI exceeds its typical AI counterpart because besides analyzing data, it helps generate new text, images, and content with added features; therefore, an entirely new avenue for…