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THE LIBRARY

Episodes

269 papers · 459 recordings

269 papers found

PaperEditionYearEpisode date
AI governance: a systematic literature reviewAmna Batool, Didar Zowghi, Muneera Bano

Abstract As artificial intelligence (AI) transforms a wide range of sectors and drives innovation, it also introduces different types of risks that should be identified, assessed, and mitigated. Various AI governance frameworks have been released recently by governments, organizations, and companies to mitigate risks associated with AI. However, it can…

2025Sep 10, 2026
Generative AI Adoption in B2B Firms: Ethical Governance, Innovation Capabilities, and Long-Term Competitive PerformanceMichele Alves, Domingos Martinho, Ricardo Marcão, Pedro Sobreiro

The rapid diffusion of generative artificial intelligence (GenAI) is reshaping organisational systems and digital transformation strategies, yet it remains unclear which organisational conditions are associated with long-term competitive performance in business-to-business (B2B) contexts. This study adopts a systems-informed perspective and examines how…

2026Sep 10, 2026
Piloting a maturity model for responsible artificial intelligence: A portuguese case studyRui Miguel Frazão Dias Ferreira, António GRILO, Maria MAIA

Recently, frameworks and guidelines aiming to assist trustworthiness in organizations and assess ethical issues related to the development and use of Artificial Intelligence (AI) have been translated into self-assessment checklists and other instruments. However, such tools can be very time consuming to apply. Aiming to develop a more practical tool, an…

2025Sep 10, 2026
Ready or Not, AI Comes— An Interview Study of Organizational AI Readiness FactorsJan Jöhnk, Malte Weißert, Katrin Wyrtki

Abstract Artificial intelligence (AI) offers organizations much potential. Considering the manifold application areas, AI’s inherent complexity, and new organizational necessities, companies encounter pitfalls when adopting AI. An informed decision regarding an organization’s readiness increases the probability of successful AI adoption and is important…

2021Sep 10, 2026
When humans stop thinking: tackling the silent threat of AI complacency in service operationsKhanh Bao Quang Le, Werner H. Kunz

Purpose This research investigates the phenomenon of AI complacency – The employee's tendency to intentionally neglect validating AI-generated output even in the presence of systematic errors. It identifies the lack of monitoring accountability as the underlying driver of this phenomenon, assesses its consequences, and offers strategies for mitigation.…

2026Sep 10, 2026
The unequal adoption of ChatGPT exacerbates existing inequalities among workersAnders Humlum, Emilie Vestergaard

We study the adoption of ChatGPT, the icon of Generative AI, using a large-scale survey linked to comprehensive register data in Denmark. Surveying 18,000 workers from 11 exposed occupations, we document that ChatGPT is widespread, especially among younger and less-experienced workers. However, substantial inequalities have emerged. Women are 16…

2025Sep 10, 2026
Still just personal assistants? – A multiple case study of generative AI adoption in software organizationsKai-Kristian Kemell, Matti Saarikallio, Anh Nguyen-Duc, Pekka Abrahamsson

Context: Generative AI (GenAI) is argued to transform software engineering (SE) in various ways, and GenAI tools show promise for various SE tasks. Software organizations across the globe are currently exploring the use of GenAI for SE. Objective: While numerous studies have recently been published on GenAI, few studies have looked at the adoption of…

2025Sep 9, 2026
2026Sep 9, 2026
Beyond the hype: Organisational adoption of Generative AI through the lens of the TOE framework–A mixed methods perspectiveLaurie Hughes, Fern Davies, Keyao Li, Senali Madugoda Gunaratnege, Tegwen Malik, Yogesh K Dwivedi
2026Sep 7, 2026